Privacy Policy

Date: 04/23/2025

Last Updated: 04/23/2025

Pacific Home Source LLC (“PHS,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you interact with us through our website, services, or in-person.

1. Information We Collect. We may collect the following types of information:

1.1 Personal Information. When you contact us, request a quote, sign a service agreement, or use our services, we may collect:

• Full name
• Email address
• Phone number
• Mailing address
• Project-related information (e.g., property details, budget, preferences)
• Payment and billing details
• Any additional information you voluntarily provide

1.2 Non-Personal Information. When you visit our website, we may collect non-identifiable data, such as:

• Browser type and version
• Device type
• IP address
• Cookies and usage data
• Pages viewed and time spent on the website

2. How We Use Your Information. We use your information to:

• Provide and manage architectural design services
• Prepare proposals and service agreements
• Schedule meetings and communicate updates
• Process payments and manage invoices
• Respond to inquiries and provide customer support
• Improve our website and services
• Comply with legal obligations

3. How We Share Your Information. We do not sell or rent your personal information. We may share it only in the following circumstances:

• With Service Providers: Trusted third parties that help us operate our business (e.g., consultants, permit facilitators, subcontractors, engineers).
• Legal Compliance: When required by law, subpoena, or legal process.
• Business Transfers: In the event of a merger, sale, or acquisition.

4. Data Security. We take reasonable measures to protect your personal data from loss, misuse, unauthorized access, disclosure, or alteration. These include:

• Secure servers and encrypted connections
• Limited access to personal data by authorized personnel
• Regular software updates and security reviews

However, no electronic transmission or storage method is 100% secure. We cannot guarantee absolute data security.

5. Your Rights and Choices. You have the right to:

• Access the personal information we hold about you
• Correct or update inaccurate or incomplete information
• Request deletion of your data (subject to legal obligations)
• Withdraw consent or restrict data processing

To exercise any of these rights, please contact us at info@pacifichomesource.com.

6. Cookies and Tracking Technologies. We may use cookies and similar technologies to enhance user experience on our website. You can control or disable cookies through your browser settings. Note that disabling cookies may limit certain website functionalities.

7. Third-Party Links. Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of these sites. Please review their policies independently.

8. Children’s Privacy. Our services are not intended for individuals under the age of 18. We do not knowingly collect information from minors. If we become aware that we have collected data from a minor without verified parental consent, we will delete it.

9. Changes to This Policy. We may update this Privacy Policy from time to time. When we do, we will revise the "Last Updated" date. We encourage you to review this policy periodically for any changes.

10. Contact Us. If you have questions about this Privacy Policy or how we handle your data, please contact:

Pacific Home Source LLC

4001 72nd St E, Tacoma, WA 98443

📧 info@pacifichomesource.com

📞 253.328.6001